With our research showing that faculty at WWU would like to see the Hacherl Research and Writing Studio (RWS) provide proofreading services such as grammar and editing, we found that there is a discrepancy between faculty expectations and what services the RWS provides. We provide a model for how to intervene with misunderstandings by assessing the situation, addressing the misconception, and providing assistance to help facilitate understanding about the RWS. We then explore other possible intervention options. This research and our model for intervention may be used as a launching-point for further research into perceptions about the RWS, and for research on what sort of interventions are most effective at conveying what the RWS does.
Donovan, Lena; Neptune, Hayley; and Reese, Susanna, "When Intervention Hasn’t Done Enough Yet" (2017). Legacy Projects. 3.