Senior Project Advisor

Eblen, Anna L., 1947-

Document Type

Project

Publication Date

Spring 2002

Keywords

Conflict resolution, Female employers

Abstract

Whether in business, volunteering, family life, personal friendships or daily interactions, employers view individuals who manage conflict successfully as competent communicators and capable leaders. “Indeed, those who are unable to manage conflict effectively may have trouble reaching organizational goals (Mathur & Sayeed, 1983; Nicotera, 1995), maintaining positive relationships and cohesiveness (Canary, Cupach & Messman, 1995; Coser, 1956), and solving problems (Hall, 1986). Individuals who have difficulty handling conflict are also more likely to be dissatisfied with their jobs (Infante & Gorden, 1985a, 1985b, 1991; Infante, Anderson, Martin, Herington, & Kim, 1993). Thus, it is imperative that researchers determine how competent various styles of conflict management are perceived to be” (Gross & Guerrero, 2(X)0, p.2(X)). Unresolved conflict within the workplace is among the primary reasons why employees are unsatisfied with their jobs. Therefore, this study seeks to explore the relationship between female employers’ and employees’ conflict management styles and employees’ satisfaction with conflict resolution in the workplace.

Department

Communication Studies

Subjects - Topical (LCSH)

Women executives--Attitudes; Women employees--Attitudes; Job satisfaction; Conflict management

Genre/Form

student projects; term papers

Type

Text

Rights

Copying of this document in whole or in part is allowable only for scholarly purposes. It is understood, however, that any copying or publication of this document for commercial purposes, or for financial gain, shall not be allowed without the author’s written permission.

Rights Statement

http://rightsstatements.org/vocab/InC/1.0/

Language

English

Format

application/pdf

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