2016
Western Libraries Website Re-Design Update (July 2016), Rebecca M. Marrall
Executive Summary: Western Libraries Beta Website Usability, Rebecca M. Marrall, Nora K. Burmeister, and Jon Dillon
Western Libraries Community Patron User Persona (Cheryl Corey), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
Western Libraries Faculty User Persona (James Cross), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
Western Libraries Graduate Student User Persona (Neil Burtson), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
Western Libraries Student Services Professional User Persona (Laura Stemling), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
Western Libraries Transfer Student User Persona (Devon York), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
Western Libraries Undergraduate Student User Persona (Erin Murphy), Rebecca M. Marrall, Nora K. Burmeister, Jon Dillon, and Western Libraries Usability & Design Working Group
LibAnswers and User Patterns (Executive Summary), Rebecca M. Marrall and Western Libraries Usability & Design Working Group
Western Libraries Faculty User Personas Data Sources, Rebecca M. Marrall and Western Libraries Usability & Design Working Group