user personas, usability, undergraduates
Document contains a user persona for an undergraduate student at Western Washington University, and is intended to identify common use patterns, and general technological and library needs.
Marrall, Rebecca M.; Burmeister, Nora K.; Dillon, Jon; and Western Libraries Usability & Design Working Group, "Western Libraries Undergraduate Student User Persona (Erin Murphy)" (2016). Usability & Design Working Group Documents. 3.